Lotus Domino Email Archiving Specialist

Responsibilities:

• Provide general operational support for company’s email archiving solution (IBM CommonStore)
• Troubleshoot Level 2/3 support tickets for this environment
• Maintain the CommonStore installation at n or n-1 software levels.
• Support implementation of CommonStore solution for Lotus Notes environment across the enterprise
• Provide Lotus Notes support as required to maintain and manage CommonStore solution
• Implement monthly resource and performance analysis of the CommonStore infrastructure
• Present CommonStore issues, analysis, and status as part of the standard reporting procedures
• Work with service provider to establish operational backup process and other operation support requirements not directly tied to CommonStore solution
• Work with company’s Legal team to educate users on the use of CommonStore functionality

Requirements:

• General understanding of IT project management
• Bachelor’s degree in Computer Science, Engineering or related discipline; equivalent experience acceptable
• 5-7 years related experience in technical services for hardware/software engineering and production support of IT
• Experience working in a complex global environment
• Experience working with outsourcing vendors
• Excellent time management and organizational skills
• Effectively adapts to rapidly changing technology and applies it to business need
• Strong analytical, problem solving and conceptual skills
• Demonstrates strong technical and non-technical communication skills
• Must have excellent written and verbal communication skills in English
• Strong team-oriented interpersonal skills
• Must be able to communicate ideas and thoughts to all levels within an organization
• Must be able to follow company published policies and procedures
• Must be able to work with independently
• Must be willing to work during European or American business hours

Please post a comment if you’re interested and I will send details of the job opportunity. Kindly refer friends who might be interested in this position.